Privacy & Data Protection

Your privacy matters to us. Learn how we collect, use, and protect your information when you use CreatorFly.

Last updated: January 2025

Introduction

CreatorFly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

Information We Collect

Account Information

When you install CreatorFly, we collect basic account information including your store name, email address, and Shopify store URL to provide our services.

Usage Data

We collect information about how you use CreatorFly, including campaign performance metrics, influencer interactions, and feature usage to improve our services.

Transaction Data

To track ROI and manage commissions, we collect transaction data including order values, product information, and attribution data from your influencer campaigns.

How We Use Your Information

Service Delivery

Provide and maintain CreatorFly features, track campaign performance, and manage influencer partnerships.

Product Improvement

Analyze usage patterns to enhance features, develop new capabilities, and optimize performance.

Security & Compliance

Protect against fraud, ensure platform security, and comply with legal obligations.

Communication

Send important updates, product announcements, and respond to support requests.

Information Sharing

We Do Not Sell Your Data

CreatorFly does not sell, rent, or trade your personal information to third parties. We only share data in specific circumstances outlined below.

Service Providers: Trusted third-party services that help us operate CreatorFly (hosting, analytics, payment processing).
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice).

Data Security

Encryption

All data transmission and storage uses industry-standard encryption protocols.

Access Control

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits and monitoring to protect your information.

Your Rights

Access & Portability

Request a copy of your personal data in a portable format.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal data (subject to legal requirements).

Object & Restrict

Object to certain processing or request processing restrictions.

Contact Us

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, we're here to help. Reach out to our privacy team for assistance.